Pricing

Know how your organisation is really doing — and keep knowing.

Real conversations with your people, turned into clear, confidential findings. The depth of a consultancy diagnostic, at a fraction of the cost. Start free, then choose how often you want a reading.

Snapshot

Free

No card needed

Try it with up to 6 people

Start free
  • Topics and dimensions recommended for your organisation by AI
  • Up to 6 interviews of up to 10 minutes each
  • A mini-report with your first findings

Team

£1,995/year

from £166/month

Assess up to 50 people · a reading twice a year

Choose Team
  • Each person: one in-depth interview plus a follow-up check-in
  • Full report, dashboard and graph view
  • Baseline vs follow-up comparison
  • Chat with your results (limited questions)
  • Rename or remove dimensions
  • Email support

Interviews are pooled and can be used flexibly.

Most popular

Department

£5,995/year

from £500/month

Assess up to 200 people · a reading every four months

Choose Department

Everything in Team, plus:

  • Each person: one in-depth interview plus two check-ins
  • Comparisons by department and seniority
  • Quarterly pulse surveys
  • Sounding Room, for feedback any time
  • Add your own dimensions
  • Priority support

Interviews are pooled and can be used flexibly.

Organisation

£12,995/year

from £1,083/month

Assess up to 500 people · a reading every quarter

Choose Organisation

Everything in Department, plus:

  • Rolling interviews for a fresh reading every quarter
  • Unlimited pulses, including ones triggered by new findings
  • Two tool connectors (email, Slack/Teams or Jira)
  • What people say compared with what the data shows
  • Cases that track issues from detection to resolution
  • Industry benchmarks, onboarding call and success manager

Interviews are pooled and can be used flexibly.

Enterprise

Custom

Priced to your organisation

500+ people, sovereign hosting and the full continuous-improvement suite

Talk to us

Everything in Organisation, plus:

  • Single sign-on and automatic user provisioning
  • UK/EU sovereign or on-premise deployment
  • All connectors, including message sentiment
  • Investigation agent and measured interventions
  • Bespoke scoring rubrics and dedicated support

All prices billed annually and exclude VAT

Monthly figures are for comparison only

How readings work

More readings, without asking more of anyone.

A reading is a fresh, confidential picture of your organisation. Larger plans give you readings more often by spreading three conversation formats across the year — not by interviewing each person more.

In-depth interview

About 40 minutes

A full conversation across all your chosen topics and dimensions.

Check-in

10–15 minutes

Follows up on what has changed since last time and on the themes you are working on.

Pulse

About 1 minute

Two or three quick questions to a group, voice or text.

Plan · per person each year

Readings a year

Team

One in-depth interview + one check-in

2 readings

Department

One in-depth interview + two check-ins

3 readings

Organisation

One in-depth + one check-in, on a rolling schedule

4 readings + pulses

Rolling cohorts · Organisation

A different group each quarter.

Instead of interviewing everyone at once, we interview a different group each quarter. Everyone still gets their in-depth conversation, and you get a fresh reading every three months.

We schedule interviews so your organisation gets regular readings without over-interviewing anyone.

Full feature comparison

Everything, plan by plan.

Features included in each plan
Plan SnapshotFree Team£1,995/yr Department£5,995/yr Organisation£12,995/yr EnterpriseCustom
Interviews
People assessed per year Up to 6 Up to 50 Up to 200 Up to 500 500+
Readings on your organisation per year 1 2 3 4 Custom
Formats per person Short (up to 10 min) In-depth + check-in In-depth + 2 check-ins In-depth + check-in, rolling Custom
Multilingual interviews ✓ ✓ ✓ ✓ ✓
Setup
Topics and dimensions recommended by AI ✓ ✓ ✓ ✓ ✓
Customise topics and dimensions View only Rename or remove + your own dimensions + your own topics + bespoke scoring rubrics
Inviting participants CSV upload CSV upload CSV upload + HR system sync + SSO and auto-provisioning
Insights
Report, dashboard and graph view Mini-report ✓ ✓ ✓ ✓
Chat with your results — Limited ✓ ✓ ✓
Baseline vs follow-up comparison — ✓ ✓ ✓ ✓
Comparisons between groups To protect confidentiality, results are only shown for groups of five or more people. Smaller plans have fewer groups large enough to compare. — Basic By department and seniority + divergence and cross-links ✓
Industry benchmarks — — — ✓ as data matures ✓
Continuous listening
Pulse surveys — — Quarterly Unlimited, incl. triggered ✓
Sounding Room (feedback any time) — — ✓ ✓ ✓
Connected data
Tool connectors — — — 2, metadata only All, + message sentiment
What people say vs what the data shows — — — ✓ ✓
Cases: issues tracked to resolution — — — ✓ ✓
Investigation agent and measured interventions — — — — ✓
Admin and support
Admins / viewers 1 / 1 1 / unlimited 3 / unlimited Unlimited Unlimited
Data residency UK UK UK UK + sovereign or on-premise
Support Help centre Email Priority email Onboarding call + success manager Dedicated

✓ included · — not included. All prices billed annually and exclude VAT.

Never gated by price

Included in every plan.

Confidentiality is why people speak openly. It isn’t an upgrade — it’s the same on Snapshot as on Enterprise.

Confidential by design

Findings are reported for groups, never for individuals.

Groups of five or more

No result is shown for any group smaller than five people.

No individual scores

The platform does not rate or rank employees.

Hosted in the UK

Your data is stored in the UK, on Amazon Web Services in London.

Transparency for participants

Everyone is told what happens to what they share before they start.

Unlimited viewers on paid plans

Share findings with every manager who needs them.

Add-ons

When you need a little more.

Expert readout session

Walk through your findings with an organisational expert and agree what to act on first.

Price on request

All paid plans

Interview top-up

Need to include more people? Add 25 interviews at your plan’s rate.

Team
£1,000
Department
£750
Organisation
£650

Per 25 interviews

Sovereign or on-premise deployment

Run the platform in your own cloud or on your own infrastructure.

Price on request

Enterprise

Questions

Frequently asked.

What counts as an interview?

A completed conversation of at least 10 minutes. On Snapshot, where interviews last up to 10 minutes, every interview that gets past its first couple of minutes counts. Abandoned sessions, pulse surveys and Sounding Room submissions don’t count toward your allowance.

Can we use our interviews flexibly?

Yes. Your allowance is pooled, so you could interview 70 people once instead of 35 people twice. The plan descriptions show the pattern we recommend.

What happens when people leave or join?

Replacing a leaver with a new joiner during the year is free.

What if we need more interviews?

Add a top-up of 25 interviews at your plan’s rate, or upgrade to the next plan at any time.

Why can’t I see results for some small teams?

To protect confidentiality, we only show results for groups of five or more people.

Who sees what employees say?

Leaders see group-level findings, never who said what.

Which languages are supported?

Interviews can be held in many languages. Ask us about yours.

Where is our data stored?

In the UK. Enterprise customers can also run the platform in their own cloud or on their own infrastructure.

Do prices include VAT?

No. All prices are billed annually and exclude VAT.

Take your first reading, free.

Snapshot recommends what to explore, interviews up to 6 people for up to 10 minutes each and gives you a mini-report. No card needed.